A process-driven approach. Really?
La première fois où j’ai suggéré à une cliente que l’approche par « processus » pourrait lui permettre de régler son problème de formulaires, j’ai cru observer une certaine hésitation de sa part et je savais, dès lors, que des explications s’imposaient.The first time I suggested to a client that a process-driven approach could help solve her organization’s problem with forms, I thought I detected a slight hesitation on her part and knew right away that explanations were in order.
Change management dashboard and its benefits for managing organizational change
Have you ever made a recipe without tasting it along the way? Most probably, just as I have, but don’t you think the chances that the seasoning is not right…
A flexible change management approach – a vital asset in a world in motion
My experience has led me to believe that a solid change management approach is a key factor in the success of a transformation project. It helps us develop a clear…
Coaching – personalized guidance to address change.
Ever since my first interventions as a professional coach during transformation projects, I observed that the word “coaching” was among the most misused words in the practice of change management….
2012 ACMP conference summary: Trends in change management
Back from the second international Association of Change Management Professionals (ACMP) conference, we would like to give you a summary of our learnings from this unique event in change management….
Since when have we been talking about change management?
“Nothing is permanent, except change” — Heraclitus of Ephesus Today, saying that change is the modus operandi of organizations practically sounds like a cliché. But even so, that doesn’t mean…
Co-coaching – a funny name, but also an emerging field of expertise to guide managers
Ever heard of co-coaching? At first glance, the word stilts your pronunciation: I co-coach, you co-coach… but it is more than interesting, I assure you. I first heard about this…
What organizations can learn from the CHU Sainte-Justine
It’s not a Christmas tale, but it could very well be. In 2009, I was approached by HEC Montréal’s Céline Bareil, who was taking part in a research project with…