Integrated business solutions

Three essentials for an award-winning change management program

Studies show that dollars spent on change management can result in substantial financial returns for organizations. However, isolating which change management activities contribute most to their return on investment (ROI)…

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Case study: How can a change management team help implement a management information system? Le cas d’Hydro-Québec et de son système d’information clientèle (Hydro-Québec and its client information system)

By Nathalie Lemieux Article published in Revue Gestion, Spring 2011 More often than not, organizations are required to implement a management information system or software to integrate and manage…

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