When it comes to transformation, not all roads lead to Rome. So how do you find your way?
When you’re travelling or driving, it’s relatively easy to find your way – all you need is a GPS or a smart phone, or you can always stop and ask for directions. But staying the course during a transformation is a whole different story.
The good news is, there are tools for that, too.
First mandatory stop: measuring the conditions for success
I highly recommend the capacity for change1 measuring tool, also called measuring the conditions for success. It provides a global picture of the transformation, while identifying the “orange cones” along the way, i.e. the presence or absence of conditions that will allow you to successfully plow ahead towards your objective. At a glance, we all know the strengths and weaknesses regarding key points such as legitimacy, achievement, and appropriation by the people affected. It would be foolish to ignore these, especially when all eyes are on you.
Our tool has recently evolved, as two new parameters now allow us to measure buy-in through engagement towards change, as well as the support offered to proceed with knowledge transfer, learning, etc. In this case as well, precious information helps determine and prioritize our actions. At a time when changes are more numerous and complex than ever before, this is almost a necessity to stay the course.
Below is the mapping model used at Brio for all organizational transformations.
And Now, Time for Another 15-minute Clarity Break
Let me reassure you right away: this optimized tool is more practical than ever, designed to better inform change management consultants, HR partners, project leads and, above all, managers who are pressed for time. In 77 statements, followed by a “comments” section that can be filled out in less than 15 minutes (no kidding!), the tool will help you quickly assess people’s perceptions regarding such key elements as vision, objectives, impacts, the change management team, communications, etc. It’s also a powerful organizational diagnostic tool that allows you to compare results between teams, business units and departments in different geographical locations, if required.
Is this relevant if the change or transformation project is already under way?
It’s never too late to assess the situation or take a step back. After all, what could be worse than going down the wrong path and stubbornly trying to convince yourself that you’ll eventually find your way and make up for lost time? At some point, we’ll all go through this on our journey. But for organizations, it can be costly and even perilous to improvise without knowing exactly where you’re at, where the strengths and weaknesses lie, and what your priorities should be.
So, are you ready to measure and find out if you’re on the right path?