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2020.04.09

10 Tips to Improving Your Telecommuting Experience During the Crisis

In these times of pandemic, organizations are asking employees to telecommute whenever appropriate. Adapting to this new reality may be a challenge for some of us. Our Brio colleague Ludovic Boutin...

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2020.04.09

Managing Remotely in Uncertain Times: A Survivor’s Guide to Facing the Many Challenges Posed by a Crisis

You are submerged with a constant flow of information, you must juggle instructions and counter instructions and are confronted with daily operational challenges? Remember that this crisis, as have...

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When the Journey Matters as Much as the Destination… By Camille Simard-Lavoie & Philippe Carpentier

Whatever your mandate, achieving your objectives is always the ultimate priority. But does that imply that the ends justify the means and anything goes as long as you arrive at your destination? At...

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The Client Experience: How to Walk the Talk By Aline Baron, in collaboration with Pierre Daems

There’s a saying that’s become so cliché and so obvious that’s it’s now considered an unimpeachable truth: the famous “Customer is king” line. ...

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