An integrated and strategic approach of a well planned and executed major change at Sobeys reap all benefits… and honours
When Sobeys decided to implement SAP across Canada, 75 business processes required revision, including financial services, purchasing, merchandising, logistics, and in-store operations. After a few attempts to implement the solution for the Quebec division, Sobeys Quebec finally accepted to start a projet, the actual system having reached its full potential and needed replacement. The new solution brought about a major transformation marked by significant impacts on working methods, tools, roles and responsibilities but also on the organizational culture, both for the employees, the managers, as well as for suppliers and retailers. The project affected more than 700 employees, a number of business lines, and more than 1,000 retailers, as well as the suppliers. Sobeys called upon Brio to help prepare stakeholders for the introduction of these large-scale changes while minimizing the impact on operations.
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